At IGStore.in, we value your happiness and strive to deliver gifts that bring smiles. However, if you’re not completely satisfied with your purchase, we’re here to help!
🔁 Returns
-
Returns are accepted within 7 days of delivery.
-
To be eligible for a return:
-
The item must be unused, in original packaging, and in the same condition you received it.
-
Proof of purchase (order number or invoice) is required.
-
🚫 Non-returnable items:
-
Personalized or custom-made gifts
-
Perishable goods (like chocolates, cakes, etc.)
-
Gift cards and digital products
💰 Refunds
-
Once your return is received and inspected, we’ll notify you via email or WhatsApp.
-
If approved, your refund will be processed to the original payment method within 7–10 business days.
🔄 In case of damaged or wrong items:
-
Contact us within 48 hours of receiving the product.
-
Share clear photos/videos of the product and packaging.
🔄 Exchanges
-
We only replace items if they are defective, damaged, or incorrect.
-
To request an exchange, contact us at igstore.jpr@gmail.com or call +91 95876 66693
📬 Return Shipping
-
The customer is responsible for return shipping unless the item was received damaged or incorrect.
-
In such cases, we will cover the cost or arrange a pickup (P – 67 Shree Ji Nagar, Rampura Road, Sanganer, Jaipur – 302029).
📞 Need help?
We’re happy to assist you with any issues. Email: igstore.jpr@gmail.com
Phone/WhatsApp: +91 95876 66693
Instagram DM: @igstore.in